Last updated: 29 August, 2024
This Privacy Policy explains when and why we collect personal information about users of our website, how we use it, when we may disclose it to others, and how we keep it secure.
We may update this policy from time to time, so please check this page occasionally to ensure you are happy with any changes. By using our website, you’re agreeing to be bound by this policy.
If you have any questions about this policy or our privacy practices, you can contact us at support@audiovase.com and we will get back to you as soon as we can.
At Audiovase, we are committed to providing a transparent service that our users can trust and depend on. Respecting your privacy and ensuring that your personal data is secure are our highest priorities.
We work hard to earn and keep your trust, therefore your privacy is our topmost focus.
We obtain your personal data in the following ways:
When you provide us with your information – for example when you create an account with Audiovase, purchase an Audiovase Pro subscription from us, sign-up as an artist, or edit your Audiovase account details, we collect certain personal data to enable you to access and use our website, and so that we can fulfill our contractual obligations to you.
Through your use of our website – when you use our website, we collect data about your use of our websites, such as the songs you have played and the playlists you have created.
When you contact us – we receive certain personal data when you contact us either directly via email or via a contact or inquiry form on our website.
We will always obtain your prior specific consent before we share or disclose your personally identifiable information to any partner or user. We are also accountable for disclosing user information and the contents of the Accounts to the local law enforcement authorities under specifically defined circumstances. In case the Audiovase service gets merged or acquired, you will be informed on the website about such developments.
We may use your information to carry out our obligation arising from any contracts entered into by you and us and provide you with information or products you’ve requested from us. We may also use the feedback you provide on our website, to improve our products and services.
When you have opted to receive related information, we will use your information to show you relevant advertisements, content, and events from us and our partners. Access to your name, email address, and private details is restricted to our employees who need to know such information in connection with our services and are bound by confidentiality obligations
We will not sell or rent your information to third parties.
We use third-party service providers to enable us to operate some of our business activities, such as sending out newsletters or surveys. Where you have given us permission to do so, we may share your information with these third parties for only those limited purposes that you have agreed to.
Payment Gateways: When you make a payment on Audiovase, receive a refund, or receive a payment from us, Audiovase does not process any of the payment information. We use the payment gateways PayPal and Stripe to process this information and you provide the information directly to these payment gateways who process that payment securely. PayPal and Stripe have their own privacy policies and we recommend that you read these to learn how your personal information will be handled and secured by them.
We retain your personal information for as long as you have your account with Audiovase. You have the right to request that your information be deleted.
We may analyze your personal information to create a profile of your preferences so that we can contact you with information relevant to you. We may also use your personal information to detect and reduce credit risk and fraud.
Our website may include links to other websites run by other companies or individuals. This policy applies only to the Audiovase website, so we recommend that you read the privacy policies of other websites you visit. Audiovase is not responsible for the practices and policies of other sites that you may access via our website.
If you are aged 16 or under‚ please ensure that you have your parent/guardian's permission beforehand whenever you provide us with personal information.
We keep this policy under regular review and may make updates to it from time to time, so please check this page frequently to ensure you are happy with any changes.
By using our website, you’re agreeing to be bound by this policy. If you do not agree to this policy, please do not use our site. Your continued use our the website after changes have been made to this policy will be regarded as acceptance of those changes.
When there are significant changes to the privacy policy, the same will be posted on our websites in order to keep you informed of any changes in the nature of the information collected, manner of collection, use, and sharing of information.